Our leading brands operate in seven countries across Europe serving thousands of customers every day.
Our business consists of two main markets: General Builders Merchants (GBM) and Sanitary, Heating & Plumbing (SHAP). We also operate in the Do-It-Yourself (DIY) market which supplies products to end consumers. The majority of our business comes from the residential renovation segment of the construction market.
These markets are serviced by more than 600 locations 12,000 employees, through strong local brands in eight countries: the Netherlands, Belgium, France, Germany, Switzerland, Austria, Spain and Portugal. Our brands are predominantly #1 or #2 in each of their national markets or regions and operate with significant autonomy.
Revenue in 2020
We deliver on our customer promise through:
- Having a branch network close to our customers alongside omni-channel choices.
- Delivering building materials on time and in full, being able to fulfil last-minute demands and having the logistical solutions to deliver onsite.
- Understanding our customer needs and preferences, a large range of branded and private label products underpinned by the deep product knowledge and advising skills of our employees.
- Ensuring tailored financing options for customers.
In general, our markets experience modest growth and perform in line with the broader trends of the European building industry.